Privacy Policy
At Platinum Unisex Salon & Spa, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or booking our services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect information you voluntarily provide when you:
- Book an appointment
- Contact us through our website
- Send us a message via WhatsApp, email, or other communication channels
- Subscribe to updates or promotions
- Submit an enquiry or feedback
This information may include your name, phone number, email address, preferred appointment date and time, selected service, and any information you choose to include in your message.
2. How We Use Your Information
We use the information we collect to:
- Process and manage appointments
- Respond to enquiries and requests
- Provide and improve our services
- Communicate appointment confirmations or changes
- Send relevant offers and updates where you have agreed to receive them
- Maintain the security and functionality of our website
We do not use your information for purposes unrelated to our services without your consent, unless required or permitted by applicable law.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and maintain website functionality.
You can adjust your browser settings to control or disable cookies. However, some website features may not function properly if cookies are disabled.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers who help us operate our website, manage appointments, process communications, or provide other necessary services. These providers are expected to handle your information appropriately and only for the purposes for which it was provided.
We may also disclose information where required by law or where necessary to protect our rights, customers, or business.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Third-Party Services
Our website may contain links to or integrations with third-party services, such as social media platforms, mapping services, payment providers, booking systems, or messaging platforms.
These third parties have their own privacy policies, and we are not responsible for their privacy practices.
7. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of information we hold about you.
To make a privacy-related request, please contact us using the details provided below.
8. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable requirements. Any updates will be published on this page with a revised Last Updated date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Platinum Unisex Salon & Spa